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Drop-Off or Pick-Up Appointment – Diamond Lab Perth
Book a quick appointment to drop off or pick up your jewellery at our Perth showroom. Whether you're collecting a completed piece or leaving something with us (e.g. resizing, cleaning, polishing), this short time slot ensures we’re ready to assist you without delay.
This service is ideal for:
– Jewellery pick-up (ready items)
– Ring drop-off (previously quoted)
– Custom order material drop-off
– Quick admin/collection visits
Duration: 10 minutes
Location: Diamond Lab Showroom, Perth
Cost: Free
We look forward to assisting you — no waiting, no confusion.
Your appointment is complimentary, and our specialists are here to help. Simply select your preferred time to secure your visit.
Pairs well with
Drop-Off or Pick-Up Appointment – Diamond Lab Perth
Engagement, Wedding, and Fine Jewellery Consultations (45 minutes)
What to Expect During Your Visit
These consultations include:
- A private session with a Diamond Lab specialist
- A relaxed discussion about your ideas, preferences, and inspiration
- Viewing and comparing lab-grown diamonds and moissanite
- Trying on sample rings in various shapes, sizes, and styles
- Guidance on design styles including solitaire, bezel, hidden halo, pavé, east-west, three-stone, and more
- Recommendations on metal types, widths, durability, and comfort
- Honest and transparent price guidance based on your preferences
- Custom design support, including reviewing or planning CAD concepts if needed
- A personalised follow-up summary after your appointment to help you move forward confidently
This consultation style is ideal for designing an engagement ring, choosing wedding bands, planning a custom piece, or exploring fine jewellery options.
Drop-Off and Pick-Up Appointments (5 minutes)
These short appointments include:
Drop-Off:
- Confirming the item you are leaving with us
- Reviewing the service required, such as resizing, polishing, rhodium plating, repair, or cleaning
- Checking fit, condition, or finish if relevant
- Providing the estimated completion timeline
- Secure handover of your jewellery
Pick-Up:
- Verifying your identity
- Reviewing the completed service
- Confirming that the fit or finish meets your expectations
- Returning your jewellery safely
These quick visits ensure your service is handled smoothly, professionally, and without delay.
Who This Appointment Is Ideal For
Engagement Ring Clients
Perfect for clients designing or selecting an engagement ring and wanting expert guidance on stone quality, design styles, and proportions.
Wedding Ring Clients
Ideal for couples choosing or matching wedding bands, reviewing metal options, and seeing how different band styles pair with an engagement ring.
Fine Jewellery Clients
Designed for clients exploring necklaces, bracelets, earrings, and custom fine jewellery pieces.
Drop-Off Clients
Suitable for anyone needing resizing, polishing, rhodium plating, repairs, or professional cleaning.
Pick-Up Clients
For those collecting their jewellery once the service is completed.
How to Prepare for Your Visit
For 45-Minute Consultations
- Bring 1 to 3 inspiration photos if you have them
- Have a rough idea of what styles you like, but no preparation is required
- Bring your engagement ring if you are selecting a wedding band
- Come with an open mind — we guide you through every step
For 5-Minute Drop-Off or Pick-Up
- Bring the item securely
- Arrive at your scheduled time
- Have identification ready if someone is collecting on your behalf
FAQs
Please read our FAQs page to find out more.
Do I need to know exactly what I want?
No. We guide you through shapes, sizes, proportions, and design styles until something feels right.
Can I compare lab-grown diamonds and moissanite?
Yes, we show both and explain the differences clearly.
Can we begin a custom design in the appointment?
Yes, most custom projects start during this session.
Can you match a band to my engagement ring?
Yes, we tailor band width, style, and metal to fit your existing ring perfectly.
Where is your showroom located?
We are located at Shop 28/350 Cambridge Street, Wembley, Western Australia. Free parking is available nearby. Outside of cambridge Forum Shopping Center, entrance is from Alexander Street, on the verandah.
Do you offer men’s wedding bands?
Yes, including plain, textured, and diamond-set options.
Can I customise jewellery pieces?
Yes, most pieces can be personalised, including stone size and metal choice.
How long does resizing or polishing take?
Most services take between several days and two weeks depending on the work required.
Do I need proof of purchase?
No, we keep full records and can verify your item.
What if the size isn’t perfect?
We will assist you immediately and guide you on any adjustments needed.
What people
are saying
Exceptional service and very professional. The consultation helped us choose the perfect engagement ring and understand stone quality clearly.
The team made the process so easy. We tried on multiple wedding bands and found the perfect match.
I brought my ring in for resizing and the service was fast, smooth, and very friendly.
