Contact Us
Have questions? Need assistance? Our team is ready to assist you with expert advice and personalized service.
Looking for a Custom Jewellery Piece?
We specialize in creating bespoke, one-of-a-kind jewellery pieces. Get in touch to design your dream ring or bracelet today.
Contact Us – Frequently Asked Questions
How long does it take to receive a response?
We aim to respond to all inquiries within 24 hours on business days. For urgent matters, you can reach us through live chat or WhatsApp for faster assistance.
Can I visit your showroom or schedule an in-person consultation?
If you’d like to see our collections in person or discuss a custom order, please contact us to arrange a private appointment at our showroom.
Do you offer consultations for engagement ring or custom jewellery purchases?
Yes! We provide personalized consultations to help you find the perfect engagement ring or create a custom design. Contact us to schedule an appointment.
How can I check the status of my order?
Once your order has been placed, you will receive a confirmation email with tracking details once it ships. If you need further assistance, feel free to reach out to our support team.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for changes.