What Our
Clients Say
Amelia R., Sydney“The whole experience was amazing from start to finish. Joseph helped us choose the perfect lab diamond and designed a ring that’s beyond stunning.”
Liam P., Melbourne“I was nervous buying online, but the craftsmanship and communication were outstanding. My ring arrived exactly as promised — flawless.”
Sophie B., Perth“Nicole guided me through the custom process and made everything effortless. The attention to detail is incredible, truly luxury made in Australia.”
James & Holly, Brisbane“We compared many jewellers before choosing Diamond Lab. The quality, ethical sourcing, and professionalism are second to none.”
Verified Judge.me Reviews
Every Diamond Lab review is collected through Judge.me, ensuring full transparency and authenticity.
All reviews marked “Verified” are from real customers who purchased directly through our store or showroom.
You can view every rating, image, and testimonial on our official review feed:
Why Customers Choose Diamond Lab
- Ethical, conflict-free stones — every diamond and moissanite is certified and traceable.
- Australian craftsmanship — all pieces handmade locally by expert jewellers.
- Lifetime warranty & aftercare — we stand behind every creation.
- Personal service — direct communication with our jewellers and gemologists.
- Transparent pricing — luxury quality without unnecessary mark-ups.
Our commitment is to make every customer feel valued, supported, and confident in their purchase.
Share Your Story
We love seeing our creations in the moments that matter most.
Tag us on Instagram @diamondlabjewellery or send your photos to info@diamond-lab.com.au for a chance to be featured in our client gallery.
Your experience helps inspire future couples choosing ethical fine jewellery made in Australia.
FAQs
Are the reviews on your website genuine?
Yes. All reviews are verified through Judge.me, ensuring that every comment comes from a real Diamond Lab customer.
Can I leave a review if I purchased in-store?
Absolutely. You’ll receive an email link after your purchase to submit feedback and photos of your jewellery.
Do you feature customer photos?
Yes. With permission, we showcase client photos on our site and social channels to celebrate your stories.
Are reviews edited or filtered?
No. We display every verified review exactly as submitted — positive or constructive, to maintain full transparency.
How can I contact Diamond Lab if I have feedback?
You can reach us anytime at info@diamond-lab.com.au or through our Contact & Booking page.
