Why Every Ring Starts with a Personal Consultation

When you’re creating something that symbolises forever, it shouldn’t start with a drop-down menu.

At Diamond Lab, we do things differently. Every engagement ring we craft begins with a conversation—not a catalogue. Whether you visit our Perth showroom or meet us virtually from across Australia, our one-on-one consultation process is where your story begins.

Because your ring should be yours—not a copy of someone else’s.

Your Love Story, Your Ring

You’ve spent years building a love that’s entirely your own. So why would you settle for a ring that was designed for someone else?

Our consultation-first approach ensures that every detail—from the stone to the setting, from the metal to the message—is tailored to your personal story, budget, and values.

There’s no pressure. No pushy sales. Just thoughtful design guidance from a team that listens first and advises second.

What Happens During a Diamond Lab Consultation?

We offer two ways to connect:

• Perth Showroom Appointments: Visit us in person to view stones, try on settings, and work directly with our design team.

• Virtual Consultations: Meet with us from anywhere in Australia via video call. We’ll walk you through the same experience remotely.

During your consultation, we’ll cover:

• Your preferences on stone type, shape, size, and setting style

• Metal choices (18k golds or platinum)

• Budget and timeline

• Personal touches like hidden gems, engraving, or sentimental elements

• Custom sketches or CAD previews if required

By the end of your consultation, you’ll feel informed and inspired—and you’ll know exactly what happens next.

Book your consultation today

Why It Matters

Most online jewellers limit your choices to pre-designed templates or “build-your-own” tools with very little flexibility. But an engagement ring is far more than a collection of specs—it’s a symbol of your love, your future, and your values.

Our process allows for:

• Creative freedom to design something truly one-of-a-kind

• Meaningful conversations to understand your partner’s style and preferences

• Personal guidance from experts who specialise in lab-grown diamonds and moissanite

• Informed decisions about quality, pricing, and customisation options

Whether you know exactly what you want or feel completely lost, we’ll meet you where you are.

Why Couples Love the Diamond Lab Approach

“I thought choosing a ring would be stressful—but the consultation made it fun and easy. Joseph explained every option and helped us design something that felt so us.” – Nina, Melbourne

“We did everything virtually from Brisbane. Nicole showed us different stones on camera, helped compare cuts, and even mocked up two setting options. We never felt rushed.” – Daniel & Sarah

“We loved the idea of adding our birthstones inside the band. The team offered the suggestion during the consultation, and it made the ring that much more meaningful.” – Lily, Perth

FAQs

Q: Do I need to know what I want before booking a consultation?
A: Not at all. We’ll guide you through everything. Whether you have inspiration photos or zero ideas, we’ll tailor the session to your needs.

Q: Is the consultation free?
A: Yes. All initial consultations—showroom or virtual—are completely free with no obligation to buy.

Q: How long does a consultation take?
A: Most consultations take 30–45 minutes, though we’re happy to take more time if needed.

Q: Can I bring my partner or friend?
A: Absolutely. You’re welcome to include loved ones during the session—either in person or virtually.

Q: What happens after the consultation?
A: We’ll send you a detailed quote and, if needed, CAD designs for your approval. Once you confirm, we begin production.

Ready to Begin?

Your dream ring doesn’t live in a display case—it starts with a conversation.

Start designing your perfect ring with Diamond Lab’s custom jewellery process or book your consultation now. We can’t wait to help bring your vision to life.